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Log In Screen - Not Secure

Discussion in 'General' started by Charles Childers on Feb 25, 2020.

  1. Charles Childers

    By:Charles ChildersFeb 25, 2020
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    Hello,

    I am having trouble logging on to our club's Clubrunner based page to make admin changes. When I click on Log In link I get an error message that the site will not connect to Clubrunner. Do we need an update to the software, or is there a security setting that needs to be changed? Thanks for any suggestions
    Chuck
     
  2. Zach

    By:ZachFeb 25, 2020
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    Hello Charles,

    Thank you for reaching out and letting us know you are having some issues.

    I believe your club's domain name is masking the ClubRunner website: http://www.marltonrotary.org/

    Domain masking is no longer supported for security reasons with ClubRunner, we have more information about that here: https://www.clubrunnercommunity.com/threads/domain-masking-now-incompatible-with-clubrunner.344/

    Until the Club can make changes to the domain name, members who want to login should visit the ClubRunner website directly: https://portal.clubrunner.ca/6593. The announcement also has more information about how to work around issues with domain masking.
     
  3. Charles Childers

    By:Charles ChildersFeb 25, 2020
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    Zach,

    Thanks for the information. We will use the work around for now and work on the domain name for future.

    Chuck
     
    Zach likes this.
  4. Les Walsh

    By:Les WalshFeb 25, 2020
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  5. Zach

    By:ZachFeb 25, 2020
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    Hi Les, we'll also followup in your support ticket, if we haven't already. This announcement has more information: https://www.clubrunnercommunity.com...ruption-https-support-for-custom-domains.360/
     
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