1. Hello Guest!

    Thank you for visiting the ClubRunner Community website, you can login using your ClubRunner account information by clicking the login link on the top of every page.
    Dismiss Notice

System email address (Send from Club, Send from System)

Discussion in 'ClubRunner Nova Feedback' started by Dianne Paron on Jun 18, 2025.

  1. Dianne Paron

    By:Dianne Paron-  Jun 18, 2025
    Active Community Member

    Joined:
    Jul 1, 2018
    Messages:
    68
    Likes Received:
    18
    Gender:
    Female
    Occupation:
    Property Manager
    Location:
    Property Management (Retired)
    While the new options in the new Email Message Centre for sender information is terrific, we have members reluctant to use the "Send from Club" or "Send from System" senders because of the unfamiliar email address that appears:
    upload_2025-6-18_13-44-36.png

    Can that email address be either masked or suppressed??
     
  2. Zach

    By:Zach-  Jun 18, 2025
    Moderator
    ClubRunner Team

    Joined:
    Jun 5, 2017
    Messages:
    781
    Likes Received:
    110
    Gender:
    Male
    Occupation:
    Product Specialist
    Location:
    ClubRunner
    Hello Dianne,

    Thank you for asking this great question!

    You can update these values in the Settings area under Communication. The following steps should help:

    1. In the Menu, click on the Settings Link
    2. Under the Settings Dashboards, click on Communication
    3. From here click on the Sender profiles under Email Settings
    4. On this page, you can go into each profile to view and update the name and the address its sent from.
    upload_2025-6-18_16-22-37.png

    Let us know how it goes!
     
  3. Dianne Paron

    By:Dianne Paron-  Jun 18, 2025
    Active Community Member

    Joined:
    Jul 1, 2018
    Messages:
    68
    Likes Received:
    18
    Gender:
    Female
    Occupation:
    Property Manager
    Location:
    Property Management (Retired)
    Got it! I had been lazy Zach, just right-clicked on "Actions" and only saw View/Set as Default, figured it wasn't meant to be edited - now I see that I just need to actually click on the name which opens up the sender profile and voila, I can make the change there. Interestingly, now that I have made those changes, if I right-click on the Actions drop-down menu there's a new "Restore to System Default" option.... Thanks for your help as always.
     
    Zach likes this.
Top