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Queued Messages

Discussion in 'General' started by Donna Boisvert on Aug 13, 2025.

  1. Donna Boisvert

    By:Donna Boisvert-  Aug 13, 2025
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    I sent a message to our members earlier today, and now tonight have 3 to send but they are sitting in Queued/sending in progress.

    One is a meeting reminder for tomorrow, so I need this to go out tonight. Thanks,
    Donna

    upload_2025-8-13_19-17-27.png
     
  2. Zach

    By:Zach-  Aug 14, 2025
    Moderator
    ClubRunner Team

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    Hello Donna,

    Thank you for reaching out, I apologize for the delayed processing you were running into.

    We had a backlog of email processing that was causing emails to go out slower yesterday. We've addressed the primary issue, and most emails are going out as expected now. Looking over your account this morning, I am still seeing a single email as pending. I have asked our team to take a look and see if they can get it moving along. I'll return and post an update as soon as I have more information to share.

    I appreciate your patience while we are working to address these issues.
     
  3. Zach

    By:Zach-  Aug 14, 2025
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    Hi Donna,

    Just wanted to follow up and confirm that your last pending email should have gone out this morning. If you have any additional issues or feedback, please let us know!

    Thanks.
     
  4. Donna Boisvert

    By:Donna Boisvert-  Aug 14, 2025
    New Community Member

    Joined:
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    Yes all the messages are now sent, thanks Zach.
     
    Zach likes this.
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