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Event Sender - Choose Sender Profile for Invites/Emails

Discussion in 'General' started by Andrew May on Jul 14, 2026.

  1. Andrew May

    By:Andrew May-  Jul 14, 2026
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    Hi,
    Is there a way to choose a Sender Profile (as per email senders) as the event chair or as the invite/email sender for events so we have consistency of the name that appears in inboxes? Currently we have different chairs for different types of events so new or unfamiliar members don't recognise the name as opposed to using a club name as a sender profile.
    Thanks.
     
  2. Ryan A.

    By:Ryan A.-  Jul 14, 2026
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    Hi Andrew,

    Event chairs have to be set to a specific member of the club, not a general contact address.

    That being said, when sending emails through Cloud Events in Nova, you can set the sender address to one of the saved "Sender Profiles", so they can be set to send from whatever name and address they'd like.

    upload_2026-7-14_13-24-31.png

    I hope this helps!

    If you need further assistance please contact us directly at support@clubrunner.ca.
     
  3. Dianne Paron

    By:Dianne Paron-  Jul 30, 2026
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    Ryan, this is an interesting question and I think the OP must be referring to emails/invites sent out through "Event Planner" rather than "Cloud Events", the email recipients choices are much more limited there and don't have the same "sender profile" choices as if sent via Nova. Are there any plans to enhance "Event Planner"?? A lot of us still use it with the "public" option selected for club events that don't require the same amount of input as that associated with events created through Cloud Events.
     
  4. Ryan A.

    By:Ryan A.-  Jul 30, 2026
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    Hi Dianna,

    Event Planner will actually be discontinued in the future, with everything being moved into Cloud Events. We don't have a specific date on this, but due to this we don't plan to enhance the Event Planner module any longer.

    Thanks!
     
  5. Dianne Paron

    By:Dianne Paron-  Jul 30, 2026
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    Thanks Ryan, suspected as much!
     
  6. Andrew May

    By:Andrew May-  Aug 6, 2026
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    Thanks Ryan and to Dianne for the follow up queries. @Ryan A. with that in mind, if we are setting up new events and templates would it be recommended to move everything over to Cloud Events now for club meetings and other events and discontinue our use in Event Planner?
     
  7. Ryan A.

    By:Ryan A.-  Aug 12, 2026
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    Hi Andrew,

    We don't have a specific timeline on transitioning to Cloud Events for all events, there is functionality that we need to get in place before that will happen. Currently there are very good reasons to use Event Planner for events that are simple and only require a Yes/No for the registration, as opposed to purchasing event tickets.

    More is to come in the future on the event modules as we work to get all features into Cloud Events.

    Thanks!
     
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