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[Resolved] ClubRunner Office Phones Unavailable

Our office numbers (Toll Free: 877 469 2582, International: 905-829-5299) are unavailable at this time due to a hardware issue. We are working to...

Thread by: ClubRunner Team, Jun 29, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
Bi-weekly maintenance date change July 1 to July 5, 2021

We perform bi-weekly service updates which are released every other Thursday. Please note, due to this Thursday, July 1 being a national holiday,...

Thread by: ClubRunner Team, Jun 25, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
Office Closed & Limited Support Availability July 1 & 2 2021

Please note that we will be closed on Thursday, July 1st 2021 for Canada Day. Limited Phone support will be available on Friday, July 2nd 2021....

Thread by: ClubRunner Team, Jun 25, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
ClubRunner Service Interruption - Delayed Rendering / Website Updates

[June 9 2021 4:00 PM] This afternoon at 4:00 PM (NAET) the ClubRunner team identified a delay in processing website updates. We are currently...

Thread by: ClubRunner Team, Jun 9, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
[Resolved] Localized Service Interruption - CloudFlare - Portal unavailable

[June 8 2021 4:30 PM] This issue was resolved by CloudFlare at 12:30 PM NAEST. [June 8 2021 12:00 PM] Starting at 11:40 AM NAEST time,...

Thread by: ClubRunner Team, Jun 8, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
Office Closed - May 24, 2021 - Victoria Day

[IMG] Please note that our offices will be closed on Monday May 24, 2021 for Victoria Day. Normal office hours will resume on Tuesday May 25,...

Thread by: ClubRunner Team, May 21, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
[Resolved] ClubRunner Service Interruption - Delayed Rendering / Website Updates

This afternoon at 3:00 PM (NAET) the ClubRunner team identified a delay in processing website updates. We are currently working to investigate and...

Thread by: ClubRunner Team, May 19, 2021, 1 replies, in forum: ClubRunner News & Announcements
Thread
ClubRunner Service Interruption - Email Statistics Processing

On May 3rd 2021, our team was made aware of an issue currently affecting the Email Traffic Report page that had started on April 30th 2021....

Thread by: ClubRunner Team, May 3, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
Facebook plugin issue

[Apr 30 2021 4:30pm] To our valued customers, there is an outage on Facebook's end which is hindering their ability to serve Facebook plugin...

Thread by: ClubRunner Team, Apr 30, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
Australian domain phishing alert from .auDA

On April 20th 2021, the Australian .au Domain Administration (.auDA) has put out an alert in regards to phishing email attempts that have recently...

Thread by: ClubRunner Team, Apr 20, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
Inbound phone support returns with a new number and availability!

We are happy to announce that our live inbound phone support is back. Lines are open between 11:00 AM and 5:00 PM, Monday to Friday, Toronto Time...

Thread by: ClubRunner Team, Apr 7, 2021, 0 replies, in forum: ClubRunner News & Announcements
Thread
[Resolved] ClubRunner Service Interruption APR 01 2021

[APR 01 2021 5:30 PM] Starting at approximately 5:15 PM NAEDT our team noticed that there were issues accessing some parts of ClubRunner. We...

Thread by: ClubRunner Team, Apr 7, 2021, 0 replies, in forum: ClubRunner News & Announcements

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