Hi Andrew, We don't have a specific timeline on transitioning to Cloud Events for all events, there is functionality that we need to get in place...
Hi Dianna, Event Planner will actually be discontinued in the future, with everything being moved into Cloud Events. We don't have a specific...
Hi Andrew, Event chairs have to be set to a specific member of the club, not a general contact address. That being said, when sending emails...
Hi Rich, This is a custom widget, meaning you set whatever the link text says when you create the link. You can do this directly within the link...
I just wanted to follow-up and note that we've resolved this for Amanda through our support contact. Thanks!
Hi Amanda, I am sending you an email from our support system to discuss this. For future reference, please email us with any support requests at...
Hi Joe, Typically it should show it as scheduled to send on a specific date, I'd need to see an example of this that hasn't sent out to...
Hi Joe, I am seeing an email that was sent on Apr. 26, 2026 at 4:00 p.m. titled "RAH 4/28 Meeting Reminder: Club Assembly" - I assume it was that...
Hi Brenda, We don't list a specific version within your ClubRunner account. We have various clubs on our new Nova version now, which you'd know...
Hi Brendan, I actually just replied to the email noting that the following new file extensions are allowed to be uploaded now: dotx xltx potx...
Yes, I am having that page updated now with the information I provided. Thanks!
Hi Brendan, Here are the allowed file formats for uploading within the Documents section: Documents: png, gif, bmp, jpg, jpeg, doc, docx, xls,...
We can connect Stripe to your ClubRunner account so that you are able to take payments online. Please reach out to us at support@clubrunner.ca and...
Hi Richard, I have confirmed that I am seeing an issue when it comes to new contacts not being synced up into their proper tag groups for sending...
Hi Scott, We appreciate you taking the time to share this useful tip with ClubRunner users! I wanted to add that other users like yourself have...
Hi Mary, Beyond what Zach noted a few years back, there isn't anything more specific I could say assuming you are confirming that the messages...
