1. Hello Guest!

    Thank you for visiting the ClubRunner Community website, you can login using your ClubRunner account information by clicking the login link on the top of every page.
    Dismiss Notice

ClubRunner App Issues - 2025 Sep 23

Discussion in 'ClubRunner News & Announcements' started by ClubRunner Team on Sep 23, 2025.

Thread Status:
Not open for further replies.
  1. ClubRunner Team

    By:ClubRunner Team-  Sep 23, 2025
    Moderator
    Staff Member ClubRunner Team

    Joined:
    Nov 17, 2016
    Messages:
    150
    Likes Received:
    2
    ClubRunner App Issues Under Investigation




    We’re currently investigating two issues affecting some users’ ability to access the app. Thanks to your reports, we’ve identified :


    • After launching the app, it hangs on a loading screen and does not allow you to continue to login.


    • After logging into the app, the login process does not complete.

    Our team is actively working on diagnosing the root cause and will be releasing a series of updates to help resolve the issue. We’re also collaborating directly with affected users to gather more data and accelerate the fix.

    If you're experiencing this issue, please reach out to our support team (or email support@clubrunner.ca) so we can keep you informed and work with you directly.

    We’ll continue to update this notice as we learn more. Thank you for your patience and for helping us improve.

    View on ClubRunnerSupport.com
     
Thread Status:
Not open for further replies.
Top