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Communicating events to Members via Apps (instead of emails)

Discussion in 'Feedback & Suggestions' started by Pres Keith Harrison on Jun 14, 2018.

  1. Pres Keith Harrison

    By:Pres Keith HarrisonJun 14, 2018
    New Community Member

    Jun 14, 2018
    Likes Received:
    Singapore, Singapore
    Many communications, previously via email, are now moving to WhatsApp, Viber and other mobile device applications.

    For practical reasons we often send out reminder/announcement event and meeting notices by WhatsApp and then separately send out emails from Club Runner. Members who are lazy, reply via the WApp chat to say they are attending but then do not register (of course a number do register via the events tab in the CRunner App and others by clicking the links in their emails.)

    I would like to see if there is support in the CRunner community for sending communications via say WhatsApp (probably a broadcast message rather than a chat) (Note: we all use WApp in Singapore, I realise other countries have their own favourites) - directly from from CRunner. The link in such a message would lead the member to the registration page.

    If there is support - over to the development team!

    (if a practical alternative to the feature already exists, please let me know as I have not, so far, discovered it.)
    David H. likes this.
  2. Zach

    By:ZachJun 14, 2018
    ClubRunner Team

    Jun 5, 2017
    Likes Received:
    Product Specialist
    Hi Keith,

    Thanks for the suggestion! I was looking around seeing what is available, at this time it seems WhatsApp has no available API that we would be able to tie that sort of integration into. Until they offer an official API that we would be able to tie into I doubt we would feel comfortable trying to make any integrations with that platform. I have passed your feedback over to our product team for their review.

    If ClubRunner does move forward with any broadcast notification options, we'll make sure to let you (and everyone else) know!