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Edit the email for new member setup

Discussion in 'General' started by Clyde Neal on Jun 3, 2020.

  1. Clyde Neal

    By:Clyde NealJun 3, 2020
    New Community Member

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    How do we edit the initial email that is automatically sent when we add a new member to ClubRunner?
     
  2. Clyde Neal

    By:Clyde NealJun 4, 2020
    New Community Member

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    Ok, I'm posting again because I see where I can choose a custom email template to use in the new member setup. But in creating a customized New Member Template, what is the Merge Field for entering the ID?
     
  3. Zach

    By:ZachJun 5, 2020
    Moderator
    ClubRunner Team

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    Hi Clyde,

    I'm glad you were able to find the new member email template editor to get it setup.

    Are you asking for the merge field for the login name? At this time, we do not send the login name in emails, and encourage users to go through the login recovery process which does give that information, this guide covers it: https://www.clubrunnersupport.com/article/1331-i-cannot-login-to-clubrunner
     
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