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Event Sign up lists

Discussion in 'Feedback & Suggestions' started by Mark Call on Oct 23, 2023.

  1. Mark Call

    By:Mark CallOct 23, 2023
    Community Member

    Sep 15, 2017
    Likes Received:
    Info Tech (Retired)
    Sounds like a great idea. Premium but the feature chart implies you indeed can get limited functionality (only members can sign up) in the basic package. Unfortunately we can't justify an additional $150 at this time..
    So I created some events and with much encouragement and demonstration, I coerced my club to away from our custom solution to C/R, log in and sign up.

    What they didn't tell me or make clear, it is apparently it is just a limited trial. I got about 5 events created with sign up lists when I went to add another (albeit with limited functionality) It won't let me and says I exceeded the number of sign ups allowed for our club without out upgrading.
    Doesn't matter if you go back and delete old lists apparently it is 5 or so cumulative not concurrent. I wish I hadn't wasted all that time learning, training, coercing my club, swaying them away from a workable google solution I had created to manage sign ups. What a major disappointment. I wasted my time and they may not go back. Now all we have is paper.
  2. Zach

    By:ZachOct 23, 2023
    ClubRunner Team

    Jun 5, 2017
    Likes Received:
    Product Specialist
    Hi Mark,

    Thank you for taking the time to work with the ClubRunner volunteers module, and for taking the time to air your feedback so far.

    I can confirm that the Volunteers module by default allows for 5 active signup lists at a time, as in once you reach 5 active (not archived, not deleted) signup lists you cannot create more. You can absolutely archive them once a signup is complete, which will remove it from the list of active signups and allow a new signup sheet to be created. They can also be deleted, removing the data from the sytstem, instead of archived. I can see how the system isn't correctly communicating this to you right now and will work with our team to understand why and get it resolved.

    Taking a quick look at your account, you have 4 signup lists that are in the past and can be archived. This article should help with that process: https://www.clubrunnersupport.com/kb/articles/how-do-i-archive-a-volunteer-list

    If you run into any issues at all, please let us know.