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Events / Registration

Discussion in 'Feedback & Suggestions' started by Diane Kavanaugh on Oct 2, 2017.

  1. Diane Kavanaugh

    By:Diane KavanaughOct 2, 2017
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    I'm new to Club Runner and am trying to utilize features such as volunteer sign up and registration. I'm figuring out most things, but some assistance.

    We have an event coming up in December where members need to RSVP, as well as indicate their meal preference (steak or chicken). I don't see anywhere to add any type of options.

    Suggestions?
     
  2. Zach

    By:ZachOct 5, 2017
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    HI Diane,

    The best way to tackle this today in ClubRunner would be to use MyEventRunner, which would allow people to register and make or confirm a meal preference. Though if you are only doing it for RSVP, this would need to be a MyEventRunner Pro event and it would have a 1 dollar per registration (for the club).

    You can enable comments in Event Planner, but this does mean that people will need to fill it out, and at this time there is no way to enforce filling the comment.
    Some Clubs have used multiple Events in the past to specify which meals they are looking for.
    Finally, we've also heard from clubs that they opted to do RSVP and then send out an email to confirm peoples preferences.

    If you have further questions or concerns, please do let me know.
     
  3. Wendy Servia

    By:Wendy ServiaMay 28, 2019
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    I am setting up an invite now and also need to ask a dinner choice... have there been any updates or suggestions to handle this request? Our club is also trying to use ClubRunner more often and this is a perfect time to encourage it.
     
  4. Zach

    By:ZachMay 28, 2019
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    Hi Wendy,

    The best path on this today is still with MyEventRunner. Event Planner does not handle collecting custom questions/concerns at this time.

    This is something that we will be looking to handle in an updated event registration system, however I do not have any details to share on that at this time.
     
  5. Wendy Servia

    By:Wendy ServiaMay 28, 2019
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    What is the difference between Event Planner and MyEventRunner? It doesn't look like I have access to this.
     
  6. Zach

    By:ZachMay 28, 2019
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    MyEventRunner is our enhanced event registration system, that has many more options compared to Event Planner.

    Event Planner allows for straight forward flat fee per member registrations, as well as RSVP type events. Its biggest benefits are the flat per member registration, allowing as many of as few guests as the individual registering requires.

    MyEventRunner is primary used to handle more complex event registration, or selling of individual goods/tickets. As an example, you want to sell bulk tickets, you do not care about each individual person, just the person who is ordering them and how many. This is not something you could do with the Event Planner system.

    Right now MyEventRunner by default is only available when a club is also using our online payment options, for our US customers more information is available here: https://site.clubrunner.ca/Page/online-payment-and-ecommerce-us

    You can get MyEventRunner without the online payment option, however it forces you into Pro only events, as only pro events can complete a registration without a required payment.

    You can learn more about MyEventRunner below:
    https://site.clubrunner.ca/Page/myeventrunner
    https://docs.clubrunnersupport.com/myeventrunner/
     
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