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Increase lmited number of registrations in MyEventRunner

Discussion in 'Feedback & Suggestions' started by Keith Tyo on Aug 16, 2019.

  1. Keith Tyo

    By:Keith TyoAug 16, 2019
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    Are there any other Rotary clubs that wish you could register more than just two participants? We use MyEventRunner Registration for several events annually. One of the issues, especially with the registration process for our annual Rotary fishing tournament, is the limited number of registrants per registration, which is limited to Member and one (1) guest.

    When a group (3 - 4) of anglers want to register for the event, they are forced to do two separate registrations when it would be best to do all four in one registration on one (1) credit card. It is time-consuming for some people, and we hear about this issue several times a year for the fishing tournament and other events, especially dinners, when a family is coming for an honor.

    I asked the Clubrunner folks back in June about any way to increase the number of registrants per registration. I was told,"At this time the 'Questionnaire' method is the only way to save more than 2 registrant's information in MER. Therefore I've passed your feedback over to our team - I've suggested that MER be able to handle up to 10 registrants (with full info saved).

    "While I cannot guarantee when or if this suggestion might be implemented, each suggestion is carefully evaluated by our team. If I receive any feedback I've put your name on the suggestion so that I can let you know."

    I was subsequently informed by Clubrunner that other users have expressed the same interest in storing multiple (more than 2) registrants inside a single MER registration. "At this time it's not a large number but as you stated, not all users know they can leave their feedback with us. Your feedback gets permanently stored in our collective user feedback archives. Of course that doesn't guarantee implementation, but if we in Support can gather enough like-minded suggestions then we can 'build our case' to the DEV team."

    If you would like to have the ability to handle more registrants per registration, please notify Clubrunner.

    Thanks
    Keith Tyo
    Rotary Club of Plattsburgh

    Is there any way to allow more registrants per registration?
     
  2. Zach

    By:ZachAug 21, 2019
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    Hi Keith,

    Thank you for providing that feedback, I can confirm for you at this time that MyEventRunner can really only handle 2 users per registration. Changing this is not a simple task for the current version of MyEventRunner, but it is something we will be looking to do for a major overhaul of the MyEventRunner platform.
     
  3. Cheryl Warren

    By:Cheryl WarrenAug 31, 2019
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    Yes/ I have also suggested this. I would like it to be able to register up to 12 per registration. Right now we do not find using the Questionnaire feasible. We ask that ALL people register so when we do it that way. It is much easier for accounting and registration check in.
     
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