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Links within a Grants report page

Discussion in 'General' started by John Borst on Feb 8, 2020.

  1. John Borst

    By:John Borst-  Feb 8, 2020
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    Recently, when attempting to complete a report to the District on a District grant the club had received I attempted to like to a document which existed in on the documents page of the Club's ClubRunner site.

    The receiving District Rotarian in charge of grants said there was nothing there even though the words linked to the document in the report were blue showing a link existed.

    When I checked it the URL was indeed missing. I retrieved it and re-inserted it. Then updated the report and then opened it again and there was no URL appearing.

    Must the document be placed and linked only if it is on the District's ClubRunner site?
     
  2. Zach

    By:Zach-  Feb 10, 2020
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    Hi John,

    In order to investigate this matter further, I suspect we're going to need a lot more information. I suspect some of it may need to remain private. As such I am going to start a ticket with you in our helpdesk so we can get all of the required details and assist further!
     
  3. John Borst

    By:John Borst-  Feb 11, 2020
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    Thanks, unfortunate I deleted the sentence with the link in it but we could do a trial.
     
    Zach likes this.
  4. Zach

    By:Zach-  Feb 11, 2020
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    Hi John,

    If you can either provide more details here , or in the ticket I sent over, I can attempt to replicate the issue on one of our demo/test sites.

    Thanks!
     
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