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[Resolved] ClubRunner Partial Service Outage - Login & crsadmin.com

Discussion in 'ClubRunner News & Announcements' started by Zach on Oct 30, 2019.

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  1. Zach

    By:ZachOct 30, 2019
    ClubRunner Team

    Jun 5, 2017
    Likes Received:
    Product Specialist
    [2019-10-30 5:15 PM]
    We continued to monitor the platform throughout the day and did not observe any additional issues. This matter is now resolved.

    [2019-10-30 12:10 PM]

    Our team was able to identify the root cause of the issue and correct it. The correction required restarting an impacted service. You may notice a delay on some pages under crsadmin.com during the next 15-20 min, after which the delay should be resolved.

    We will continue to monitor the services that were impacted until the end of the day.

    [2019-10-30 11:45 AM]
    We are currently aware of an issue that is causing an outage with login and some member area functions of ClubRunner. The public website for your account will still be up and available, but you may not be able to login or access the Members Area.

    Our team is working to resolve the issue as quickly as possible.

    As more information becomes available we will post updates.
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