1. Hello Guest!

    Thank you for visiting the ClubRunner Community website, you can login using your ClubRunner account information by clicking the login link on the top of every page.
    Dismiss Notice

[Resolved] ClubRunner Service Interruption - Delayed Email Processing

Discussion in 'ClubRunner News & Announcements' started by Zach on Dec 6, 2018 at 12:54 PM.

Thread Status:
Not open for further replies.
  1. Zach

    By:ZachDec 6, 2018 at 12:54 PM
    ClubRunner Team

    Jun 5, 2017
    Likes Received:
    Product Specialist
    [2018-12-06 10:30 AM] This morning the ClubRunner team identified a delay in processing outgoing emails. We are currently working to resolve this issue as quickly as possible.

    Emails will be delivered as the queue is processed, and no action is required to have your emails delivered.

    We will continue to post updates as more information becomes available.

    [2018-12-06 1:55 PM] Our team was able to identify the issue and issue an update to ClubRunner to help address the issue. Emails are now starting to go out and the backlog is clearing. We expect the backlog to be processed within the next 2 hours. We are also continuing to monitor the backlog as it is processed.

    We will continue to post updates as more information becomes available or the issue has been resolved.

    [2018-12-06 3:30 PM] We continued to monitor the issue once we published the update, all emails that were in the queue have been processed and delivered. We're now marking this issue as resolved

    Thank you for your patience while we worked to resolve this matter!
    Last edited: Dec 6, 2018 at 3:42 PM
Thread Status:
Not open for further replies.