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[Resolved] Friday, October 11th 2019: Email and Statistics backlog issue

Discussion in 'ClubRunner News & Announcements' started by Mickey on Oct 11, 2019.

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  1. Mickey

    By:MickeyOct 11, 2019
    Moderator
    ClubRunner Team

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    To our valued customers,

    ClubRunner has been experiencing an issue with outgoing emails and email statistics. There was a delay and this caused a backlog of emails sending out, and the stats misreporting how many emails were sent. We are currently processing this backlog, this will also correct the email stats.

    Please note that all emails you have sent using ClubRunner will be delivered to your recipients, there is no need to re-send emails again.
    Also note that the stats in your emails will update after these emails are sent.

    We anticipate the email backlog will be cleared out shortly. Thank you for your patience.
     
  2. Mickey

    By:MickeyOct 11, 2019
    Moderator
    ClubRunner Team

    Joined:
    Jun 10, 2017
    Messages:
    78
    Likes Received:
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    To our valued customers,

    At this time our servers are are reporting that the email backlog has cleared, and that the email stats are updating.

    ClubRunner email service should be back to normal operation. Please contact us if you have any questions or concerns.
     
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