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[Resolved] Service Interruption - Delayed Website Updates & Email Sending

Discussion in 'ClubRunner News & Announcements' started by ClubRunner Team on Dec 16, 2021.

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  1. ClubRunner Team

    By:ClubRunner Team-  Dec 16, 2021
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    Staff Member ClubRunner Team

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    [Dec 16 2021 1:30 PM]

    This afternoon at 1:15 PM NAEST the ClubRunner team identified an email sending and website update backlog. We are currently working to investigate and resolve this matter.

    Until the backlog has been cleared changes to websites and bulletins may be delayed, in addition to outgoing email. Please note that no additional action is required for your content to be published to emails to be sent.

    We will continue to post updates as more information becomes available.

    We apologize for the inconvenience and appreciate your patience while we work to resolve the issue.

    View on ClubRunnerSupport.com
     
  2. Zach

    By:Zach-  Dec 16, 2021
    Moderator
    ClubRunner Team

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    [Dec 16 2021 2:30 PM]

    Our team was able to identify and resolve the cause of the backlog. Both the website update queue, and email queues have cleared.

    We are once again seeing normal operation, but will continue to monitor until the end of the day.
     
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