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[Resolved] Upgrading SAGE payment solutions - this may affect credit card processing

Discussion in 'ClubRunner News & Announcements' started by Mickey on Jun 5, 2018.

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  1. Mickey

    By:MickeyJun 5, 2018
    ClubRunner Team

    Jun 10, 2017
    Likes Received:
    June 6, 2018

    Our Engineers were able to push out an update this morning that addressed the payment processing issue.

    June 5, 2018
    Due to technical limitations on SAGE Payment Solution's end, online payment processing is currently down. Our engineers are working with Sage to ensure a fix is applied as soon as possible.

    Actions Required

    If you are currently using Sage to process online payments for dues, events or donations, please do not initiate any further transactions. We recommend you switch off online payment abilities or event registrations until a fix has been applied.

    We are continuing to monitor this issue and will post updates as they become available. We sincerely apologize for the inconvenience this has caused and thank you for your support.
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