1. Hello Guest!

    Thank you for visiting the ClubRunner Community website, you can login using your ClubRunner account information by clicking the login link on the top of every page.
    Dismiss Notice

SMS/MMS communications

Discussion in 'General' started by Damian Boyle on Aug 23, 2017.

  1. Damian Boyle

    By:Damian BoyleAug 23, 2017
    New Community Member

    Joined:
    Aug 23, 2017
    Messages:
    6
    Likes Received:
    4
    Location:
    Armed Forces - Retired
    Is there any way that we can utilize the communications centre to send SMS texts? Half our membership don't read their emails but respond to SMS texts. This means that I use ClubRunner for emails then cut and paste into a Group Text App to resend via SMS.
     
    Ted Faigle, Zach and Jim Goit like this.
  2. Mickey

    By:MickeyAug 24, 2017
    Moderator
    ClubRunner Team

    Joined:
    Jun 10, 2017
    Messages:
    80
    Likes Received:
    28
    Hello Damian,

    Thank you for this suggestion. Our team has been discussing this topic since the Atlanta convention, and our Senior staff has been investigating this before then. One of the main considerations is the balance between price and security. Some of the more secure services our team has liked could prove cost prohibitive. Alternately, there are actually services that will allow sending free SMS and text messages, however these services will also record and archive all the messages. Third party message recording is not an acceptable option for our customers.

    I am going to submit your SMS/text integration suggestion to our DEV team formally on your behalf. While I cannot garuntee when or if this suggestion might be implemented, each suggestion is carefully evaluated by our team. If I receive any feedback I will let you know. Have a wonderful day.
     
    Damian Boyle and Zach like this.
  3. Douglas Schrage

    By:Douglas SchrageJun 24, 2019
    New Community Member

    Joined:
    Jun 24, 2019
    Messages:
    1
    Likes Received:
    0
    Gender:
    Male
    Location:
    UAF/Fire Protection
    I would like to add my voice to others in support of this. As an organization, Rotary is trying to appeal to younger potential members. What they're telling me is that email is not an effective way to reach them, whereas sms messaging can be. Thank you.
     
  4. Angela Porritt

    By:Angela PorrittOct 1, 2019
    New Community Member

    Joined:
    Oct 1, 2019
    Messages:
    1
    Likes Received:
    0
    Gender:
    Female
    Occupation:
    Database Development
    Location:
    Sydney, Australia
    Our club is also interested in being able to send SMS messages to people listed in our contacts. We host a market place twice a month and currently use a third party to distribute SMS messages to customers who visit the markets to remind them when the next market will be held and of any specials our market stallholders are planning. We are more interested, therefore, in being able to send messages to external parties than to club members and would like to use the contacts area to store their details. Has there been any progress in this area? As alternative is there an API available for ClubRunner that we could program to do this?
     
  5. Mickey

    By:MickeyOct 1, 2019
    Moderator
    ClubRunner Team

    Joined:
    Jun 10, 2017
    Messages:
    80
    Likes Received:
    28
    Hello Angela (and Douglas),

    We are currently developing a tool to be able to send messages to other Rotarians using our free ClubRunner mobile app.

    However we are not developing a tool to message non-Rotarians inside our app at this time.

    Angela I will submit a user request on your behalf though - to allow Club contacts to show up inside the mobile app (for Club Executives). This way Club Executives would have their Rotary club website contacts accessible inside our app. I've put your name on my request so if I receive any feedback from our team I can let you know.

    Douglas, we have other Rotarians say the same as you - that email is not as widely used for their younger Rotarians. We hope our CR mobile app messaging system would be a good solution. This is still in development so I am unable to provide you any timeline of completion.

    Note that currently using our CR mobile app you are able to phone or text any individual Rotarian by choosing their name and clicking their phone number inside the app.

    Thank you both for posting. If you have more questions please feel free to post here again, you are not just helping each other but the other Rotarians who read these message threads too.
     
  6. John Borst

    By:John BorstOct 3, 2019
    Active Community Member
    Beta Tester

    Joined:
    Jun 25, 2018
    Messages:
    112
    Likes Received:
    30
    Gender:
    Male
    Occupation:
    Retired Education Administration and Teacher
    Location:
    Education - retired
    A mobile messaging app would be very useful. Please include an all members feature. I have used the phone feature. It is way faster than having to look it up in the website data base.
     
  7. Mats Håkanson

    By:Mats HåkansonOct 4, 2019
    New Community Member

    Joined:
    Oct 4, 2019
    Messages:
    6
    Likes Received:
    0
    Gender:
    Male
    Occupation:
    Communications consultant
    Location:
    Communications consultant
    I second this, it is a much wanted function to be able as a Club Executive to send text messages to members. To do it from the CR app is perfect.
     
  8. Mickey

    By:MickeyOct 4, 2019
    Moderator
    ClubRunner Team

    Joined:
    Jun 10, 2017
    Messages:
    80
    Likes Received:
    28
    Hi John and Mats,

    Thank you both for responding. I've gone ahead and inserted the link to this entire message thread into our CR app messaging documentation. This way we can see all the members who've responded in this thread, and can get back to you once this feature goes live. (It's likely there will be a public announcement once this occurs too).

    As always, feel free to post any other questions you may have.
     
Top