1. Hello Guest!

    Thank you for visiting the ClubRunner Community website, you can login using your ClubRunner account information by clicking the login link on the top of every page.
    Dismiss Notice

Under District Info - District map of clubs

Discussion in 'General Support' started by Tom Drewitz on Jul 6, 2018.

  1. Tom Drewitz

    By:Tom DrewitzJul 6, 2018
    New Community Member

    Joined:
    Jul 6, 2018
    Messages:
    1
    Likes Received:
    1
    Gender:
    Male
    Location:
    Washington, PA, United States
    How do I make changes and additions to the map?
     
    Zach likes this.
  2. Mickey

    By:MickeyJul 6, 2018
    Moderator
    ClubRunner Team

    Joined:
    Jun 10, 2017
    Messages:
    26
    Likes Received:
    15
    Hello Tom,

    To add a Club onto the District map of Clubs, make certain that Club has a latitude/longitude. You don't have to look up this info if the Club has a meeting address already input.

    When logged into the District Admin pages, along the top tabs click "Membership" -> "Clubs & Membership" to see the list of your Clubs.

    Click "Club Info" beside any Club to see / edit their info. Note: if the Club is a ClubRunner subscriber their changes must be made on the Club website, you won't be able to do it on the District website.

    Then you can check for latitude/longitude. Here are instructions:

    https://www.clubrunnersupport.com/article/1063-how-do-i-set-my-meeting-information
    (specifically step 9)

    If you have more questions let us know.
     
  3. Bob Spencer

    By:Bob SpencerJul 9, 2018
    Community Member

    Joined:
    Apr 17, 2018
    Messages:
    15
    Likes Received:
    10
    Location:
    La Crescent, MN, United States
    Tom -
    To emphasize, if a club has their own clubrunner, only the club can make changes. District cannot change the map unless the club does not subscribe themselves to clubrunner.

    We ran into this issue when our district went live. One of our clubs forgot a negative sign in their longitude. This put them in the middle of Russia, rather than Wisconsin. It really messed up our district map until we could reach out to the club leaders themselves and walk them through the change.
     
  4. Mickey

    By:MickeyJul 10, 2018
    Moderator
    ClubRunner Team

    Joined:
    Jun 10, 2017
    Messages:
    26
    Likes Received:
    15
    Hello Bob,

    Thank you for emphasizing this point, it is true that if the Club is a ClubRunner subscriber and has their own Club website, latitude / longitude changes must be made on the Club website by a Club admin.

    However, in instances like those where there is clearly an error, please don't hesitate to contact us at Support. We can help you make the change at the Club level and then inform Club Execs of what we have done.
     
    Les Walsh likes this.
Top